Frequently asked questions
Can I return an item?
You can return items within 14 days if they are unused and in original condition.
Read more for full details and exceptions.
When will I get my order?
- Netherlands: Average delivery time 1–3 business days.
- Belgium: Average delivery time 1–2 business days.
- Germany: Average delivery time 2–3 business days.
- Other EU countries: Depending on the carrier and destination, average delivery time 3–5 business days.
Read more for full details and exceptions.
Where are your products manufactured?
Our products are manufactured both locally and globally. All printing is done in the Netherlands, where we work with carefully selected partners to ensure high quality, fair production, and excellent value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
I didn't receive a confirmation email, what now?
Sometimes our email ends up in your spam folder. Please check there first.If you still can’t find it, we may have the wrong email address for you. Please contact us so our customer service team can help you further.